Our Privacy policy.

At Ottawa Elite Dance Floors, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you interact with us—whether in person, by phone, through our website, social media, or any other form of communication.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Details: Name, phone number, email address, mailing/billing address

  • Event Details: Event date, location, type of event (e.g., wedding, corporate, etc.)

  • Design Preferences: Photos, theme ideas, monograms, or wording for custom dance floors

  • Payment Information: Billing details (processed securely via trusted third-party platforms like E-transfer Square, or PayPal)

  • Communications: Emails, text messages, inquiries, and other correspondence

2. How We Use Your Information

We use your personal information to:

  • Provide accurate quotes and invoices

  • Design, produce, and install custom vinyl dance floor wraps

  • Contact you about your order, event details, or delivery/pickup arrangements

  • Send updates or reminders (e.g., payment deadlines, project approvals)

  • Improve our customer service and product offerings

  • Comply with legal and tax obligations

3. How We Protect Your Information

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Your payment details are handled securely by certified payment processors—we do not store credit card information on our servers.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only with:

  • Our design and production team (for order fulfillment)

  • Third-party service providers (e.g., payment processors, delivery partners)

  • Legal authorities if required by law or to protect our rights

5. Your Choices & Rights

You may:

  • Request access to the information we hold about you

  • Ask us to correct or delete your personal data

  • Opt out of receiving promotional messages (though not essential service updates)

Please contact us at [your business email] to submit any such requests.

6. Data Retention

We retain your information for as long as needed to fulfill your order, comply with legal obligations, or resolve disputes.

7. Changes to This Policy

We may update this Privacy Policy periodically. The most current version will always be posted on our website with the effective date above.

7. Photo & Media Use Consent

By booking your Date, you grant Ottawa Elite Dance Floors the right to photograph the final setup (e.g., dance floor installation) and use such images for promotional purposes, including on our website, social media, and marketing materials. If you wish to opt out, please notify us in writing prior to your event date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Ottawa Elite Dance Floors
Ottawaeliteeancefloor@gmail.com
Text: (438) 406-9006
Ottawa, Ontario CANADA